ABOUT THE PET FOOD SHOP
Your LOCAL supplier for the last 45 years

Shop

CUSTOMER NOTICE – CORONAVIRUS UPDATE 08/08/20

Dear Customer,

Our opening hours will be Monday to Saturday 08.30 to 17.00.

We would like to say a big thank you to all our customers for their support over the last few difficult months.

The shop is fully open to customers and we are allowing 4 customers in at a time. Please wear your masks and observe the social distancing rules but we look forward to seeing you all.

If you prefer to stay at home, we are happy to take an order over the telephone or you can use our website www.petfoodshopheathfield.co.uk/shop you can either opt for ‘local pickup’ (collection from the shop) or we can deliver your order to your home address.

Delivery Days and Areas

We have changed our *delivery days to some areas. The changes will take effect from Monday 10th August 2020. We are offering free delivery on any order over £25.00. Any orders under £25 will incur a delivery charge. If you would like us to deliver to you but you are not within the marked areas please call the shop on 01435 864652 Monday to Saturday 08.30 to 17.00.

*Delivery days are Monday-Wednesday-Friday only. You must inform us if you are self isolating when you place your order. All deliveries will be left in a pre arranged designated place.

There are a number of people in our local community that do not have access to the internet and we ask that if you have a neighbour, elderly relative etc that has a pet we are here to help them.

Thank you for your continuing support and loyalty at this difficult time.

The Pet Food Shop

DELIVERY DAYS
Please let us know what village or town you are in if you are not on the list

Monday Heathfield, Maynards Green, Vines Cross, Horam, Gun Hill, Chiddingly, Golden Cross, Hellingly, Magham Down, Hailsham, Bodle Street Green, Rushlake Green, Punnetts Town, Cade Street

Wednesday Broad Oak, Burwash, Stonegate, Etchingham, Hurst Green, Robertsbridge, Battle, Brightling, Dallington, Punnetts Town, Cade Street, Old Heathfield, Three Cups Corner

Friday Cross In Hand, Five Ashes, Hadlow Down, Blackboys, Mayfield, Mark Cross, Wadhurst, Waldron, Little London, Buxted, Framfield, Uckfield, Crowborough

You can see all the products we stock in the store and order and pay for them through the site.

We operate a Click and Collect (local pickup) service where the products you have ordered online will be available to collect within 2 hours of ordering..see our t&c’s.

A local delivery service is available….please see below for the postcodes we deliver to. If you would like your order delivered, please leave a message in the notes box at the checkout and we will ring you to arrange a day and time. Delivery arrangements will be made by telephone after the order is placed online.

Postcodes (within a 20 mile radius only) that we deliver to are TN21, TN20, TN22, TN19, TN32, TN33, TN5, TN6, TN3, BN22, BN26, BN27 and BN8. Delivery Orders under £25 are subject to a delivery charge. Delivery Orders over £25 are free.
We will consider posting certain items under 2kg in weight to addresses in the UK but we currently do not post items as part of this online shop. Please call the store for more details on 01435 864652. Any items posted will be by Royal Mail Signed For at their current rates. Any returns costs are at the purchasers own expense.

Obviously we would still want you to come into the store but sometimes life can get very busy and we wanted to give our customers an alternative way of buying from us.

If you cannot find the product you require we can access thousands of alternatives through our wholesalers. Please see the links below. We order from these wholesalers weekly. Please take note of the product no and contact us www.vitalpets.co.uk or www.petproducts.co.uk

ABOUT US AND OUR HISTORY

The Pet Food Shop in Station Approach, Heathfield caters for a large variety of pets and wildlife including Dogs, Cats, Rabbits, Hamsters, Guinea Pigs, Gerbils, Degu’s, Chinchilla’s, Chickens, Ducks, Fish and Pond Fish, Hedgehogs, Wild Birds, Aviary Birds and Reptiles . We have our own range of Cat, Dog, Rabbit and Pond Fish Foods and Treats including a Grain Free Range, we also stock a wide range of feeds from companies such as Natural Instinct, Natures Menu, Fish4Cats and Fish4Dogs, Skinners, Burns, Symply, Canagan, Forthglade, James Wellbeloved, Salters, Lilys Kitchen and for Reptiles such as Iguana’s, Gecko’s and Snakes we can order in live food e.g. crickets, locusts & mealworms.

We also stock a large range of Pet Accessories for both Cats, Dogs, Rabbits, Guinea Pigs and Small Animals including toys, coats, training aids, beds cat scratchers, leads, collars, harness’s, bedding materials (Hay, Straw, Sawdust). Wild Bird Feeders for all feeds e.g. Seed, Peanut, Suet and Mealworms are available in store and if we do not stock it we will order it for you (subject to wholesalers stock list). Hutches, Wildlife and Bird boxes, bird tables and feeding stations can be ordered in all year round. Telephone/email orders are welcome (payment required when order is placed).

The Pet Food Shop, in Station Approach, Heathfield, East Sussex was established in 1971 by a local family, and has been trading in Station Approach since 1986. The basic principles have not changed over the last 45+ years of trading. We stock what customers want and when customers want it, ranging from quality pet foods to pet accessories. If a products is not stocked we will be more than happy to order it in for customers and we can usually get the products within a few days as we have multiple deliveries from our wholesalers per week. Through our wholesalers we can access thousands of different products. The Pet Food Shop is located on Station Approach in Heathfield, East Sussex just off of the busy High Street which makes it nice and easy for loading large sacks, dog beds, rabbit hutches, etc as there is plenty of on-street parking.

If you have any questions the staff at The Pet Food Shop, Heathfield, are always on hand should you need any advice – why not pop in or call us on 01435 864652. We are also on Facebook, Instagram and Twitter. Remember we can deliver – see our delivery page.

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