ABOUT THE PET FOOD SHOP
Your LOCAL supplier for the last 45 years
SNOW UPDATE: We will be open from 8.30am to 4pm on Friday 2 March 2018 and our normal hours on Saturday 3 March – 8.30am to 5.30pm (weather permitting) please phone 01435 864652 before you set out in snowy conditions!
Online Shop: You can order all the products we currently have in stock through our online shop or if you do not wish to purchase through it you can still see what we stock and our stock levels of each item. If you are having trouble ordering through our online shop, please call us on 01435 864652 and we can guide you through the process.
PLEASE NOTE: We ONLY deliver locally in the following postcodes TN21, TN22, TN6, TN20, TN5, TN19, TN32, TN33, BN27, BN26 and BN8 only. We do not use a courier service and cannot post/mail any orders to customers outside these postcodes.
HOW TO ORDER: Click on the red SHOP icon OR shop icon at the top Right of this Page – NOT Ranges. Browse through the store and put the items you require into your basket, when you have finished shopping please go to View your Basket…in Basket Totals….go to calculate shipping and enter your postcode (You must put your postcode in before proceeding to Checkout or it will automatically add the Delivery Charge to your shop!) and then select Local Pickup (Click and Collect) or Flat rate (Local delivery), deliveries over £50 are free for Local Delivery. Then Proceed to Checkout and follow the instructions given. There is a message/notes box in the Checkout page should you wish to leave us a message regarding your order or any feedback about the online shop and how we can make it easier to use. We can only make it more user friendly if we know its faults!!!
There are two ways in which you can receive your products through our website, a Click and Collect* (Local Pickup) service where the products you have ordered will be available to collect within 2 hours of ordering or a Local Delivery* (Flat Rate of £5.00 / Orders over £50 are Free) service within a 20 mile approx radius of the store. Delivery arrangements will be made by telephone after the order is placed online. Delivery days are currently Tuesday to Thursday 10am to 3pm. All orders are subject to availability and a substituted may be offered. *Please see our T&C’s and Click & Collect/Delivery Page.
We also have access to thousands of other products through our wholesalers so please do not hesitate to contact us on 01435 864652 if you cannot find the product you require and we will make every effort to order it in for you within a couple of days. Here is a link to one of our main wholesalers – www.vitalpetproducts.co.uk
Obviously we would still want you to come into the store but sometimes life can get very busy and we wanted to give our customers an alternative way of buying from us.
The Pet Food Shop in Station Approach, Heathfield caters for a large variety of pets and wildlife including Dogs, Cats, Rabbits, Hamsters, Guinea Pigs, Gerbils, Degus, Chinchillas, Chickens, Ducks, Fish and Pond Fish, Hedgehogs, Wild Birds, Aviary Birds and Reptiles . We have our own range of Cat, Dog, Rabbit and Pond Fish Foods and Treats including a Grain Free Range, we also stock a wide range of feeds from companies such as Natural Instinct, Natures Menu, Fish4Cats and Fish4Dogs, Skinners, Burns, Royal Canin, Symply, Canagan, Forthglade, James Wellbeloved, Salters, Lilys Kitchen and for Reptiles such as Iguana’s, Gecko’s and Snakes we can order in live food e.g. crickets, locusts & mealworms.
We also stock a large range of Pet Accessories for both Cats, Dogs, Rabbits, Guinea Pigs and Small Animals including toys, coats, training aids, beds cat scratchers, leads, collars, harness’s, bedding materials (Hay, Straw, Sawdust). Wild Bird Feeders for all feeds e.g. Seed, Peanut, Suet and Mealworms are available in store and if we do not stock it we will order it for you (subject to wholesalers stock list). Hutches, Wildlife and Bird boxes, bird tables and feeding stations can be ordered in all year round. Telephone/email orders are welcome (payment required when order is placed).
The Pet Food Shop, in Station Approach, Heathfield, East Sussex was established in 1971 by a local family, and has been trading in Station Approach since 1986. The basic principles have not changed over the last 45+ years of trading. We stock what customers want and when customers want it, ranging from quality pet foods to pet accessories. If a products is not stocked we will be more than happy to order it in for customers and we can usually get the products within a few days as we have multiple deliveries from our wholesalers per week. Through our wholesalers we can access thousands of different products. The Pet Food Shop is located on Station Approach in Heathfield, East Sussex just off of the busy High Street which makes it nice and easy for loading large sacks, dog beds, rabbit hutches, etc as there is plenty of on-street parking.
If you have any questions the staff at The Pet Food Shop, Heathfield, are always on hand should you need any advice – why not pop in or call us on 01435 864652. We are also on Facebook, Instagram and Twitter. Remember we can deliver – see our delivery page.