The only way we can collect any kind of personal information is if you give it to us. We will not sell, loan or reveal any information about you to anyone. When you use the website we do not collect personal information about you.

Information Collection and Use

We are committed to protecting your privacy. We use the information you give us to process orders and to provide a more personalised shopping experience. We will only use the information that we collect about you lawfully in accordance with the Data Protection Act 1998. We will not sell, share, or rent this information to others except as disclosed in this statement. During the registration or ordering process we collect some or all of the following information:

• Your name and address
• Your contact telephone numbers (to enable us to contact you in the event of a query)
• Your email address
• For credit/debit card purchases your card details

We will confirm your personal details on our acknowledgement of order. If you have registered you may check, amend or remove your personal details by clicking the login button. If you are not registered you may check, amend or remove your personal details by emailing or writing to us at The Pet Food Shop, Station Approach, Heathfield, East Sussex, TN21 8LG . By registering or ordering through our website you consent to the collection and processing of your personal details by us.


By disclosing your personal information to us using our website or over the telephone, you consent to the collection, storage and processing of your personal information by as stated in this Privacy Policy.


Registration is not required to use our website. To speed up future purchases and to avoid retyping your details you may register with us and we will store your personal details securely with access protected by a username and password. We may send all new members a welcoming email to verify their username and password.

Links To/From 3rd Party Websites

We are not responsible for and accept no liability for the content or privacy practices of any linked website which is not owned and maintained by us. We encourage our users to be aware when they leave our website and to read the privacy statements of each and every website that collects personally identifiable information.